Approach
We make AI adoption straightforward for small and medium businesses. Our process—inspired by enterprise transformations but tailored for SMEs—delivers measurable outcomes quickly with full compliance and control.
Our process helps SMEs gain the advantages typically reserved for larger enterprises. We've refined this methodology through work with businesses across various regulated industries, ensuring you can compete at any scale without proportionally increasing headcount.
The Fluid Tech Process
1. MAP IT
We review your business model, goals and immediate challenges. We analyse where your team's time creates the most value and document your end-to-end customer journey to identify where recent and planned hires fit.
- Business model review
- Customer journey mapping
- Headcount allocation analysis
- Growth bottleneck identification
2. SIMPLIFY IT
We challenge core assumptions driving your workflows, eliminate redundant processes, and strip systems to their essential elements. We question whether planned hires address root problems or symptoms, and explore how process improvements could replace hiring needs.
- Process elimination assessment
- Workflow rationalisation
- Hiring plan review
- Alternative growth strategy design
3. AUTOMATE IT
We prioritise high-impact areas and deploy AI to multiply what each team member can accomplish. We calculate ROI based on avoided hiring costs versus technology investment, and establish clear milestones, responsibilities and metrics for success.
- AI capability deployment
- Workflow automation
- ROI calculation framework
- Implementation roadmap creation
Ready to transform your business?
Our approach helps small and medium businesses compete at any scale by maximising what your current team can accomplish. Contact us to explore how we can help your business thrive.
Start Your Transformation